Palmanac Support

Welcome to Palmanac Support! We are here to help you with any issues or questions you may have about using the app. Please find the information you need below to get in touch with us or find solutions to common problems.


Common Issues & Solutions

• App Not Launching?

◦ Make sure your app is updated to the latest version. You can check for updates in the App Store.

◦ Restart your device to resolve any temporary issues.

◦ If the app still doesn’t open, try reinstalling it by deleting it and re-downloading from the App Store.

• App Crashing or Freezing?

◦ Ensure your device has the latest software updates installed.

◦ Close any background apps that might be consuming memory and resources.

◦ If the issue persists, please contact support, and we’ll assist you further.

• Feature Not Working as Expected?

◦ Ensure you’re connected to a stable internet connection (if your app requires one).

◦ If you’re having trouble with specific features, please let us know the details, and we will investigate it.


Contact Support

If you need further assistance or have a question about the app, please feel free to reach out to us. Our support team is ready to help!

• Email Support: info@touch-soft.co.uk


Frequently Asked Questions (FAQs)

• Q: How do I update the app?
A: You can update Palmanac by visiting the App Store and checking the "Updates" tab. If there's a new version available, simply tap "Update."

• Q: Can I use Palmanac on multiple devices?
A: Yes! If you use the same Apple ID, you can install Palmanac on all your devices without any extra cost.

• Q: Is Palmanac compatible with my device?
A: Palmanac requires iOS [version number] or later. Please check your device's operating system version in Settings > General > Software Update.

Privacy & Security

We take your privacy seriously. For more details, please refer to our Privacy Policy.


Get in Touch

If you have any other questions or issues that aren’t covered here, don’t hesitate to get in touch. We're here to help!

Thank you for using Palmanac!


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